This Privacy Policy explains how ccn9 collects, uses, stores, and protects the personal data of users — including Pakistani players — who access and use the ccn9 platform.
ccn9 ("we," "us," "our") is committed to protecting the privacy and personal data of all users of the ccn9 platform at ccn9.club ("the Platform"). This Privacy Policy ("Policy") describes how ccn9 collects, processes, stores, shares, and protects information about users ("you," "your") when you access or use the Platform, including when you register an account, make deposits, place bets, play casino games, or contact our support team.
This Policy applies to all users of the ccn9 platform, including Pakistani players accessing the service from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or any other location. By registering an account or using the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Policy. If you do not agree, please discontinue use of the Platform immediately.
This Policy should be read in conjunction with the ccn9 Terms & Conditions.
For the purposes of applicable data protection legislation, ccn9 acts as the data controller in respect of personal data processed in connection with the Platform. Questions, requests, or complaints relating to data privacy may be directed to the ccn9 Data Protection team at [email protected]. We aim to respond to all privacy-related enquiries within 30 days.
When you create a ccn9 account, we collect information including but not limited to: full name, date of birth, email address, residential address, country of residence, username, and password (stored in hashed form). This information is required to open and maintain your account and to verify your identity and age eligibility.
To comply with anti-money-laundering (AML) obligations and to verify that you meet the 18+ age requirement, ccn9 may request copies of identity documents — such as a Pakistani CNIC (Computerised National Identity Card), passport, or driving licence — and proof of address documents such as a utility bill or bank statement.
We collect information related to your transactions on the Platform, including deposit amounts, withdrawal requests, payment method details (such as JazzCash mobile number, Easypaisa account reference, or masked card numbers), and transaction timestamps. ccn9 does not store full card numbers; payment card data is processed by certified payment service providers.
We automatically collect information about how you use the ccn9 platform, including pages visited, bet history, game session data, search queries, device type, operating system, browser type, IP address, and referring URL. This data is used to improve platform performance, personalise your experience, and detect fraudulent or unusual activity.
When you contact ccn9 via live chat, email, or any other support channel, we retain records of those communications, including timestamps and the content of messages. This allows us to handle follow-up queries and resolve disputes effectively.
If you use responsible gaming tools — such as setting deposit limits, requesting a cooling-off period, or applying for self-exclusion — ccn9 records these preferences and restrictions in order to apply them consistently across your account and our internal systems.
ccn9 uses personal data collected from users for the following purposes:
ccn9 processes personal data on the following legal bases depending on the nature of the processing activity:
ccn9 does not sell personal data to third parties. We may share your information with the following categories of recipients only where necessary:
All third parties with whom ccn9 shares data are required to handle that data securely and in accordance with applicable data protection standards.
ccn9 operates as an international platform, and your personal data may be transferred to and processed in countries outside of Pakistan. Where such transfers occur, ccn9 takes appropriate steps to ensure that your data receives an equivalent level of protection, including through the use of standard contractual clauses, data processing agreements with appropriate safeguards, and transfers only to recipients in jurisdictions that maintain adequate data protection frameworks.
ccn9 retains personal data for as long as your account remains active and for a period thereafter as required by applicable AML, gaming regulation, and tax laws — typically a minimum of five years following account closure. Responsible gaming records, including self-exclusion histories, are retained for extended periods to prevent circumvention. Where personal data is no longer required, ccn9 deletes or anonymises it securely.
The ccn9 platform uses cookies and similar technologies to enable core platform functionality, remember your session and preferences, analyse Platform usage, and — where you have consented — deliver personalised content. Essential cookies required for Platform operation are placed without requiring consent. Analytics and marketing cookies are only placed where you have provided explicit consent via the cookie consent tool displayed on first visit.
You may manage cookie preferences through your browser settings at any time. Disabling essential cookies may impair Platform functionality.
Subject to applicable data protection law, you have the following rights in relation to personal data held by ccn9:
To exercise any of these rights, contact the ccn9 Data Protection team at [email protected]. We will respond within 30 days. Identity verification may be required before requests are processed.
ccn9 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, two-factor authentication for account access, regular security audits, and strict access controls limiting data access to authorised personnel only.
Despite these measures, no online transmission is completely secure. ccn9 cannot guarantee the absolute security of data transmitted over the internet, and users transmit information at their own risk. If you suspect a security breach affecting your ccn9 account, contact us immediately via live chat or at [email protected].
The ccn9 platform integrates third-party services including payment processors, game software providers, and analytics tools. These third parties operate under their own privacy policies and data handling practices. ccn9 is not responsible for the privacy practices of third-party services and encourages users to review those policies where applicable. ccn9 does not include third-party advertising networks that track users across unrelated websites.
ccn9 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will post a notice on the Platform. Continued use of ccn9 following the posting of an updated Policy constitutes your acceptance of the revised terms. The "Last updated" date at the top of this page indicates when the most recent revision was made.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data ccn9 holds about you, please contact the ccn9 Data Protection team:
Email: [email protected]
Live Chat: Available 24/7 inside your ccn9 account. Response time under 3 minutes.
We are committed to resolving data privacy concerns promptly and fairly. If you remain unsatisfied following our response, you may have the right to lodge a complaint with a relevant supervisory authority in your jurisdiction.
A plain summary of how ccn9 handles Pakistani players' data.
ccn9 does not sell your personal data to third parties for advertising or any other commercial purpose. Your data is used only to operate your account and improve our services.
All personal and financial data transmitted between your device and the ccn9 platform is protected by SSL/TLS encryption. Sensitive data at rest is stored in encrypted form.
You can request access to, correction of, or deletion of your ccn9 data at any time. Contact [email protected] and we respond within 30 days.
JazzCash and Easypaisa transactions are processed by certified payment providers. ccn9 never stores full card numbers — only masked references used for transaction history.
Self-exclusion and limit data is handled with the highest sensitivity. This data is retained to protect you — not shared with advertisers or used against you in any way.
ccn9 only sends promotional emails and bonus notifications to users who have explicitly opted in. You can withdraw consent and unsubscribe at any time from your account settings.
Your personal data is protected. Cricket betting, live casino, and PKR withdrawals — all on a platform that takes privacy seriously.
Get Started at ccn918+ only. By registering you confirm acceptance of our Privacy Policy and Terms & Conditions.